Type of company:

Developer, owner, manager, and marketer of senior living communities nationwide. Privately held corporation founded by Chairman Penny Pritzker in 1987.

Corporate headquarters:

Classic Residence by Hyatt
71 S. Wacker Dr., Suite 900
Chicago, IL 60606
Telephone: (312) 803-8800

Web site: http://www.hyattclassic.com/
Toll-free telephone: 1-800-421-1442
E-mail: webmaster@hyattclassic.com

Mission:

Classic Residence by Hyatt is dedicated to providing quality environments, services and programs to enrich the lives of older adults.

Key corporate staff:

Chairman:
Penny Pritzker

Vice chairman:
J. Kevin Poorman

President:
Randal J. Richardson

Chief financial officer:
Gary Smith

Senior vice president and general counsel:
Stephanie W. Fields

Senior vice president of operations:
William S. Sciortino

Senior vice president of sales and marketing:
Meg Ostrom

Vice president of human resources:
Diane Cook

Number of residents:

6,051^*

Number of employees:

3,957^*

Number of units
(in operating communities):

Independent living: 4,743

Assisted living (includes memory support): 943

Skilled nursing: 427

Total: 6,113^*

Number of units
(in developing communities)

Typical size of units
(in square feet):

Community types:

Rental senior living community: Residents sign an annual lease and pay a monthly fee.

Continuing care retirement community (CCRC): Classic Residence by Hyatt operates primarily Type A continuing care retirement communities (CCRCs) with on-site care centers featuring assisted living, memory support, and skilled nursing care. At Type A continuing care retirement communities, residents pay an entrance fee and a monthly fee. Residents who are approved for continuing care and who move to the care center continue to pay the same monthly fee they would have paid for their independent living apartment home, plus charges for extra meals and ancillary items. Care at these rates is available for an unlimited period for approved individuals.

Because the monthly fee paid by an individual who has been approved for our continuing care program does not increase if that individual moves to the care center, the individual will typically pay less for care center services than he or she would pay for such services at a comparable care facility without a continuing care contract.

Schedule of fees:

Monthly fees at rental communities range from $2,500 to $7,500, depending on apartment size and level of care.

Continuing care retirement community entry fees typically range from the low $100,000's to $2 million and up; monthly fees start at approximately $1,900 and up, and vary by unit size and geographical location.

Innovations and unique programs:

Cuisine:

• Club-style dining in themed restaurants featuring menus prepared by classically trained chefs.
• Executive chefs attended "Techniques of Healthy Cooking" seminar at the Culinary Institute of America (CIA) at Greystone in Napa Valley, California.
• Executive directors attended "Quality Every Day" leadership training at the CIA.
• Classically Caring Cuisine™ menu items are among the selections available at every meal. Classically Caring entrées are generally lower in sodium and fat; desserts are generally lower in sugar.
• Beginning with Bistro 561, which opened in 2000 at Bentley Village, A Classic Residence by Hyatt in Naples, Florida, Classic Residence has implemented themed dining rooms at each new community. The themed dining rooms offer a more casual setting to complement the community's main dining room.
• On-site pastry chefs prepare an array of top-quality baked goods and desserts, including low-sugar items, all from scratch.

Programs and events:

• Classic Residence by Hyatt communities offer health and fitness programs that focus on wellness, such as yoga, tai chi, aqua aerobics, strengthening and flexibility exercises, and health screenings.
• Each Classic Residence by Hyatt community features a computer center with Internet and e-mail access.

Community locations (by state):

Scottsdale, Arizona (Classic Residence by Hyatt and The Plaza Companies): Type A continuing care retirement community with 260 independent living apartments and casitas, 30 assisted living apartments, 24 memory support suites, and 36 skilled nursing suites. Part of Grayhawk master-planned community. Opened in 1999 as joint venture with the Plaza Companies, which is based in Peoria, Arizona.

Monterey, California: Rental community opened in 1967; acquired in 1989; owned by California-based Pacifica Companies and managed by Classic Residence by Hyatt. 209 independent living apartments and 32 assisted living apartments.

Palo Alto, California: Type A continuing care retirement community opened in 2005. 388 independent living apartments, 38 assisted living apartments, 24 memory support suites, and 44 skilled nursing suites.

San Diego, California (Classic Residence by Hyatt at La Jolla Village): Type A continuing care retirement community opened in 1996; acquired in 1998. 403 independent living apartment, 36 assisted living apartments, 23 memory support suites, and 60 skilled nursing suites. Second tower expansion that opened in 2008 added 184 apartment homes and new community areas.

Highlands Ranch, Colorado: Type A continuing care retirement community opened in 2008. 253 independent living residences and 16 assisted living apartments.

Aventura, Florida: Type A continuing care retirement community opened in 2003. 247 independent living apartments, 14 assisted living apartments, 12 memory support suites, and 40 skilled nursing suites.

Boca Raton, Florida: Rental senior living community opened in 1990 and acquired in 1999. 154 independent living apartments and 60 assisted living apartments.

Hollywood, Florida: Rental senior living community opened in 1986; acquired in 1995. 247 independent living apartments, 120 apartments for assisted living and 11 memory support suites.

Lantana, Florida (Classic Residence by Hyatt at Lakeside Village): Type A continuing care retirement community opened and acquired in 1996. 250 independent living apartments and villas, 31 assisted living apartments, 12 memory support suites, and 60 skilled nursing suites.

Naples, Florida (Bentley Village, A Classic Residence by Hyatt): Type A continuing care retirement community opened in 1985; acquired in 1992. 566 independent living apartments and coach homes, 72 assisted living apartments, 12 memory support suites and 100 skilled nursing suites.

Plantation, Florida: Rental senior living community opened in 1989; acquired in 1999. 211 independent living apartments and 60 assisted living apartments.

Pompano Beach, Florida: Rental senior living community opened in 1991; acquired in 1993. 111 independent living apartments and 60 assisted living apartments.

Glenview, Illinois (Classic Residence by Hyatt at The Glen): Type A continuing care retirement community; part of a 1,000-acre master-planned community, The Glen, opened in 2002. 296 independent living apartments and villas, 18 assisted living apartments, 13 memory support suites, and 38 skilled nursing suites.

Chevy Chase, Maryland: Rental community opened in 1990. 318 independent living apartments and 22 assisted living apartments.

Reno, Nevada: Rental senior living community opened in 1989 (first Classic Residence by Hyatt community). 175 independent living apartments and 27 assisted living apartments.

Teaneck, New Jersey: Rental community opened in 1989. 194 independent living apartments.

Yonkers, New York: Rental community opened in 2000. 199 independent living apartments, 75 personal care apartments, and 36 memory support suites.

Hilton Head Island, South Carolina (TidePointe, A Classic Residence by Hyatt): Type C continuing care retirement community opened in 1996; acquired in 1998. 203 fee-simple independant living villas, verandas, and cottages, 40 assisted living apartments; and 25 skilled nursing suites. Fee-for-service continuing care contract.

Dallas, Texas: Rental senior living community opened in 1989. 145 independent living apartments.

Under development:

Scottsdale, Arizona (Classic Residence at Silverstone): Type A continuing care retirement community; projected to open in 2010. 270 independent living apartments and villas, 22 assisted living apartments, 12 memory support suites, and 24 skilled nursing suites.